The North Face Castle Rock Hooded Soft Shell Jacket

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Site is so cumbersome and seems to not work properly, particularly around saving carts

The site is super glitchy from most of the experiences I've had in the past, but the order is usually mailed promptly and the quality is great so I've stuck with you.

This is our third year using Big City Sportswear for our holiday employee celebration, and we are always very pleased with the outcome.

We have used your services before and have been very happy. Thank you.

Easy, quick, and user-friendly!

You guys are awesome

I can't speak to the quality of the product yet, but from the online experience so far, I would say it is excellent!

Great So far

Hoping my first purchase works out well. Thanks!

The price was great

Very good!

Quick and Easy. Tons of options. Thank you!

very nice

Chat experience is not great, slow response...still waiting actually. I also called the 800 number and heard a busy signal. I want to be sure I did the logo upload and position properly. Also, new customer with decent size order and wanted to use the promo you sent to me for 5% off but could not. :-(

Repeat customer! Have been very satisfied with my purchases.

love it

so easy to order

Easy, great color options, free shipping!can’t wait to receive product

You all have been amazing! Thank you so much!

I LOVE THAT I CAN MAKE THE SAME ORDER FOR MULTIPLE NAMES

Customer service was awesome. Helped me with the order and helped me adjust the design. Order was delivered a day earlier than projected.

Fast and easy

good price, your design tool was easy to use and navigate.

Easy to use

When I had trouble the representative reached out to make the process work.

Good company to order from. Site seems to have the bugs out!

It would be nice to be able to save more designs for reorder purposes.

It is not easy to make several designs and add to cart one by one and continue shopping with multiple designs and different products. The website is cumbersome and not user friendly at all.

Great job

So glad you can make the shirts. I need them for my workplace at the Marina.

all coo

would prefer to be able to order one , not three

We placed a huge order on a pretty short notice and I can't express how grateful I am for Janet's help. She was extremely helpful and she was very kind. She regularly checked in with me to give me updates so I didn't really have to reach out to the company from my end because she was already taking the lead on that. The merchandise turned out even better than I expected and my supervisors were more than pleased with what I ordered for our event. I highly recommend this company to anyone who needs high quality and affordable merchandise. We will definitely order from this company again. Janet, if you're seeing this, thank you so much for everything you did for us.

I was able to follow the instructions to complete the process. Thank you for the step-by-step support.

Simple and easy with a quick service.

Easy to use website

123

great customer service!

Buy from you often! Great quality!

Easy design process

I love the company, but the website is very clunky and resets all the time, making large orders very challenging to make.

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It was easy to navigate designing our own shirt.

It's okay

The website kept freezing during the checkout process...so I had to re-enter my information 5 separate times....

You don't answer your phones, email, or live chat on the website. I had some questions and its 24 hours later and still no response from any of them. The likely hood of us purchasing again would be based off of how this single shirt transaction goes.

Was easy to navigate design lab and was able to create the shirt I visioned

please make sure you use enough ink!

Great

Awesome

Your system to design my own shirt was quick and easy to use. The only problem I encountered was at checkout, where your system seemed to malfunction when I hit the “Place Order” icon. It seemed the order didn’t go through ( there was no order confirmation in email), so I placed the order again. I only want one shirt… hope I don’t get billed for two

Good site

great software, easy to use

I like the variety of colored t-shirts and the pricing

THERE SHOULD BE BETTER DISCOUNTS FOR YEARLY RETURNING CUSTOMER!

Better with experience. I'm excited to order from this website

Repeat customer

I hope I didn't misspell anything?

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great experience

Need to do this again once I get my order.

v

Great site, great ability to customize. The best!!

The website is super glitchy. Entering my address ended up clearing my shopping cart. Super frustrating.

Thanks

Great Bargain and fast shipping for our high school teams!!

it is easy to order and fast shipping.

Amazing website for designing and ordering

:)

Like the bulk options

Very hard to design. Design kept resetting when color of item was changed or any other small detail was added.

Great customer service

Great shop!

Placing the order was simple and quick.

So far so good!

Easy to use site, excited to see quality

Not bad

Very easy to navigate.

Customer Service Rep Janet was great and extremely helpful!

Super easy and smaller minimum order than CustomInk! Thank you!

Good!

It was a lil complicated to get everything centered.

Your site resets sometimes, making one start over.

So far so good

Great shirts, great service!

The logo on the front right chest seems low. I somehow wish that I caught this and the design was raised about two inches. Overall not horrible for my first attempt. The screen print design feels a bit rough.

THANKS

good options! quick design format! easy ordering and checkout!

Very easy to use

So far so good

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Tees Prices too high, you see discounted but it doesn't applied . WHY Bulk Prices don't work. I ended paying for the tees $20. so stop lying on your website!!!

great prices thanks for the discount code on my first purchase

Extremely user friendly

Always great communication and quality!

appreciate the ability to remove backgrounds

the website was so easy to maneuver

Very easy to do

easy to use, all the details I needed, quick response on the chat feature by a real person plus highly competitive pricing and a promo code. Very Happy